Member Spotlight: Courtney Franklin

courtney-franklin-final.jpgMarketing Coordinator at Hensel Phelps

SMPS Central Florida Position: Treasurer, but this coming year I will be joining the Communications Committee, so Treasurer is up for grabs!

Member Since: 2015

Why did you want to be on the board? I wanted to get the most out of my SMPS membership. I felt that throwing myself into a role would allow me to meet more members and grow my network.

What do you hope to accomplish as director/chair? As Treasurer, I hope to help the chapter grow and have a successful year.

What advice would you give to someone interested in becoming a board member? Joining the board is one of the best things you can do as a member. Not only do you have the opportunity to learn and grow from other professionals but you develop friendships along the way. 

How would you describe your role/job? As a marketing coordinator, I help my company win work! I can do everything from leading a proposal to assisting on a proposal with one of my team members. We also handle all social media, headshots, advertisements, community service events, and many other aspects within the company. We really have our hands in every pot!

What have been the challenges and rewards of your career? For me, the most difficult challenge was joining an industry I knew nothing about. I had to learn a lot before I could understand what exactly was being asked of me. The most rewarding part of my job is seeing the excitement of the entire team when we win a job!

What has been your most meaningful or interesting project? I think my most meaningful project was my first proposal I lead completely on my own. At the time my team was chasing four jobs and everyone had to work in silos on their respected proposals. This allowed me to challenge myself and prove to myself, my team, and my Operations Managers that I can handle it!

How has membership in SMPS helped you to advance your firm or your career?  Through my connections through SMPS, I was able to land an interview with Hensel Phelps and eventually secure my job! I absolutely love Hensel Phelps and am so grateful for the members who connected me with Carrie and Michelle!

What’s one thing you’d teach someone in your industry? Continue to learn! Stay up to date on the new technologies and what’s popular so you can compete with the younger generations that will be stepping up soon!

What’s one thing you’re glad your employer didn’t know about you before you were hired? I’m glad my employer didn’t know that when I am designing or writing that I blast movie soundtracks (i.e. Star Wars, Indiana Jones, Harry Potter)

Favorite book? The entire Harry Potter series!





MENTOR: Gail L. Kroll, Executive Vice President, Marketing, FINFROCK

Length in the industry: 40 years

SMPS member since:  2000

Why did you apply to the mentorship program?
I realized a few years ago my involvement with SMPS was decreasing, but that I still wanted an opportunity to stay connected with others in our industry.  I’ve learned a great deal from a variety of fantastic mentors through the years and thought the Mentor/Protégé program could give me a chance to be a sounding board and to share a little of my insight the way others did for me.

What do you hope to learn from each other?  I’ve been with FINFROCK 20 years, and I sometimes forget how other companies operate.  Spending one-on-one time with Michelle, I hear another viewpoint.  Also, not only do I market to potential clients, I’m responsible for our internal marketing efforts too.  After working for the past 40 plus years, it’s no surprise my coworkers keep getting younger and younger.  Michelle can give me a youthful perspective that I hope to use to foster an enthusiastic workforce at FINFROCK.

How did you (or plan to) structure your mentorship? Do you meet at the same time every week? Do you have an agenda for each meeting?  We share our available dates and pick a mutually convenient time each month, usually lunch.  If schedules don’t allow, we arrange a phone call.  We try to pick a topic that Michelle is interested in learning more about and where I can impart some knowledge.  Then we discuss it.

What do you like best about working in the A/E/C industry?  I’m a pretty task-oriented person and derive the most satisfaction from seeing things take shape and having tangible evidence of my efforts.  When I watch building designs develop, products manufactured and then construction as well as our company growing and prospering, I’m not just satisfied that I have the opportunity to play a role in it; I’m excited.

What is your biggest strength in your current position?  Understanding our company’s strategic differentiation, how that benefits clients and being able to articulate that to others.

White,MichellePROTÉGÉ: Michelle White, Marketing Coordinator, BRPH

Length in the industry: 4 years

SMPS member since:  2016

Why did you apply to the mentorship program?  The desire to learn new things, career satisfaction (becoming better at my job), and coaching from another marketer in the A/E/C industry.

What do you hope to learn from each other?  Insight on the ways other marketing departments support BD efforts before the RFP is issued and after the project is won.

How did you (or plan to) structure your mentorship? Do you meet at the same time every week? Do you have an agenda for each meeting?  I live in Brevard County, so we decided to meet in person once a month.  We’ve also had an in-depth phone conversation.  For the initial meetings, we decided to follow the “possible topics of discussion” in the SMPS Mentoring Information Packet.

What do you like best about working in the A/E/C industry?  It’s exciting to be such a crucial part of bringing in revenue to my firm, learning something new, and being productive and valued.

What is your biggest strength in your current position?  I’m a resourceful employee.  I started working for BRPH at the front desk and have since worked on the project side, as Marketing Assistant, and am now a Marketing Coordinator.  I’ve done a little bit of almost everything in the company so I understand the big picture.